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Discussion topic: Wifi Connection Issues

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This message was authored by Algarvemonkey This message was authored by: Algarvemonkey

Wifi Connection Issues

My wifi connection keeps dropping out randomly, with the router then resetting itself, all green lights go off and then come back on one by one.

 

Its gone of twice today, unfortunatley during work Teams calls. It has been like this for the past month or so, ocasionally droping out whilst watching TV (Sky Stream)

 

Ive done the unplugging from mains, and taken power cable out of router too, left for 10 minutes etc etc

 

All line checks on the sky website return "everything ok messages"

 

Any suggestions?

 

Router Stats below

 

 

 

Router Statistics
System Up Time: 03:01:23

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 183356 449649 0 5914 5556 02:59:15 LAN Up 49762 2187 0 15690 268 03:01:23 WLAN (2.4 GHz) Up 239148 127441 0 451508 34036 03:00:02 WLAN (5 GHz) Up 756280 111155 0 10159 722 02:59:24


Broadband Link Downstream Upstream Connection Speed 549900 kbps 75000 kbps
Poll Interval:
Seconds (at least 3s): 

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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Wifi Connection Issues

Posted by a Superuser, not a Sky employee. Find out more

@Algarvemonkey  Can you please post your router stats the next time it drops and please don't restart the router before doing this as it gets rid of any evidence that can be seen what might be happening on the router.

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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Wifi Connection Issues

Posted by a Superuser, not a Sky employee. Find out more

@Algarvemonkey  Can you please post your router stats the next time it drops and please don't restart the router before doing this as it gets rid of any evidence that can be seen what might be happening on the router.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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