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Discussion topic: Wif keeps cutting out

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This message was authored by: dee+blair

Wif keeps cutting out

Wif keeps cutting out every few minutes 

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This message was authored by: caesarome

Re: Wif keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@dee+blair 

Do you have a good signal strength throughout your home ?

When it cuts out are the lights lit as usual on the hub ?

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This message was authored by: Laurenc1994

Re: Wif keeps cutting out

My WiFi is going off ever half hour but saying no issues on the sky app 

This message was authored by: Laurenc1994

Re: Wif keeps cutting out

Everyone's WiFi has gone off in the house. On our tellys and phones 

This message was authored by: Chrisee

Re: Wif keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Laurenc1994 check the lights on the hub when the connection drops and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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