@Alice99 while it is possible your issue has been caused by a damaged cable it is by no means certain. If you run the service checker in the My Sky it will tell you if Sky are warning of issues affecting your area. If they aren't it is worth calling them and reporting the issue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
