Discussion topic: WiFi won’t load
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Message posted on 13 Jan 2025 10:55 AM
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WiFi won’t load
I've had your new fibre installed few weeks ago and now my phone won't load apps unless I'm using my data
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Message posted on 14 Jan 2025 10:29 AM
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Re: WiFi won’t load
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 14 Jan 2025 10:31 AM
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Re: WiFi won’t load
Hi @Rubina+A
You'd likely need to change or disable Sky Broadband Shield
Myself & Others offer our time to help others, please be respectful.
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