WiFi won’t load

[Rubina+A]

I've had your new fibre installed few weeks ago and now my phone won't load apps unless I'm using my data 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

Hi @Rubina+A 

You'd likely need to change or disable Sky Broadband Shield