WiFi will not connect

[Kara251]

My WiFi shows it is working when I do a test but my devices will not stay connected to it. We had a power cut several weeks ago and it has not been working since the power came back on ? 

[Addie15]

Hi there, @Kara251. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147