WiFi will not connect to TV

[MichaelQPR]

Hi guys My WiFi just will not connect to my sky box and this has been going on for weeks, since I've had the new router, connects to our mobiles fine so we have no internet

[chomper65]

Same.for me, engineer came today, provides new router and new sky q box, worked for 4 hours, now total

Failure again

[Chrisee]

@chomper65 if replacing both the Q box and the router did not solve the issue it implies something else is causing the fault. Is the mains supply to your house playing up as that will kill electronics. 

[Chrisee]

@MichaelQPR if you have a white Sky hub only the main Q box can connect to it by WiFi any Q minis have to be connected via the main Q box as thry cannot connect to these new hubs. Also the Q boxes lose their WiFi hotspots with this new setup.

If that doesnt help,post with more details of what Sky boxes you have as there are multiple types.

[Me134]

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@chomper65 wrote:

Same.for me, engineer came today, provides new router and new sky q box, worked for 4 hours, now total

Failure again

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What's your definition of total failure? The Q box isn't connecting to the router or something else?