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Discussion topic: WiFi weak and smart TV buffering

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Avatar for David592
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This message was authored by: David592

Message posted on ‎27 Dec 2024 05:50 PM

WiFi weak and smart TV buffering

Hi, my smart TV is connected using WiFi and is not working well
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎27 Dec 2024 05:58 PM

Re: WiFi weak and smart TV buffering

Posted by a Superuser, not a Sky employee. Find out more

@David592 to stream video you nedca steady wifi connection which it sounds like you dont have. You can check the speed at the TV by running the netwirk test in the Get Help menu of tge Netflix app. You need at least 25Mb/s to watch UHD material. 

Sky can sell you an add-on called WiFi Max if your current Sky hub ca nt provide sufficent signal to your TV see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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