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Discussion topic: WiFi - warzone

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This message was authored by: Stokes30

WiFi - warzone

Hi 

have had sky wifi for a few month now, has been working perfectly now I'm getting issues from Thursday last week. 

call of duty - on ps5 can't either connecting to online services or find a match. Fives errors codes relating to network issues. Ps5 connects to internet and signs into PlayStation network but it's as if something is stopping it actually using internet. 

similar with my smart tv, no apps are showing as if it is not connected to the internet and only Netflix works, it loses connection often which never previously happened. iPhone when on wifi struggles to load pages 

 

my sky app sometimes detects issues, when I click to check and fix all is fine. 

any ideas?

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This message was authored by: jamesn123

Re: WiFi - warzone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stokes30 

Do other devices work fine? Can you see if everything works over ethernet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Stokes30

Re: WiFi - warzone

Sort of, everything is just very slow, Netflix on another smart tv lastnight kept lagging and taking ages to load, not just stream even basic commands like scrolling through films 

 

main smart tv next to the hub shows no apps but if I press the Netflix or Amazon button on the remote they open and are connected 

 

same with PlayStation connects but as if it doesn't have enough signal or if being blocked to play warzone and connect to there servers 

 

have changed the setting to wap2 still the same 

some websites don't open on my phone if I turn off wifi open right away with my 5g signal 

 

worked great for months 

was better then my starlink 

Avatar for Stokes30
Level 1 icon
Topic Author
This message was authored by: Stokes30

Re: WiFi - warzone

Sort of, everything is just very slow, Netflix on another smart tv lastnight kept lagging and taking ages to load, not just stream even basic commands like scrolling through films 

 

main smart tv next to the hub shows no apps but if I press the Netflix or Amazon button on the remote they open and are connected 

 

same with PlayStation connects but as if it doesn't have enough signal or if being blocked to play warzone and connect to there servers 

 

have changed the setting to wap2 still the same 

some websites don't open on my phone if I turn off wifi open right away with my 5g signal 

 

worked great for months 

was better then my starlink 

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