WiFi strength

[Coco29]

Past 2 months I've had nothing but poor signal all over the house. From randomly losing connection on our Sky TV to completely having no WiFi for a hour or 2. On our phones it says "weak security" next to the the sky router name. 

Using social media is a challenge along with our gaming consoles never having enough strength to connect to online. It's got to the point where everyone in the house has to use mobile data to browse the internet.

[Addie15]

Hi there, @Coco29. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147