WiFi speed

[Chrisfrom3TFM]

I'm on Sky WiFi Max with a download speed of 71.5 Mb/s however if I'm streaming something on Glass on TV and download something on the PC it interrupts my streaming item by causing it to buffer constantly or freezing altogether.

I've tried resetting my router to factory defaults umpteen times to see if that makes a difference, however it doesn't.

Does this sound like a hub issue, or can anyone else think of any other steps I could take to resolve this frustrating issue?

Thanks.

[TimmyBGood]

@Chrisfrom3TFM 

A PC download will typically grab as much bandwidth as it can, without regard to the needs of other devices.  A router won't equitably share out bandwidth unless it's been manually set to do device prioritisation, which I believe only the Max Hub with the WiFi Max subscription supplement on the account can do.

[Chrisfrom3TFM]

That's what I'm on the Max Hub with Max subscription.

[JimM1]

@Chrisfrom3TFM Take a look at this help, you need to set the streaming device so as not to starve the connection to it!

Prioritise a device on your WiFi | Sky Help | Sky.com | Sky Help | Sky.com