WiFi speed

[TONY+HAGUE]

My WiFi speed downstairs is showing at around 10 mbs only and the sky hubs are dropping out periodically, I believe the signal downstairs is too week , the router is upstairs 

[Chrisee]

@TONY+HAGUE Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

[TimmyBGood]

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@TONY+HAGUE wrote:

I believe the signal downstairs is too week , the router is upstairs 

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That's almost never ideal: typically a router will be optimised for wireless coverage laterally and upwards.