WiFi speed

[Bonno1221]

My speed not good

[JimM1]

@Bonno1221 Look on the service checker first. broadband > expand and look at the history!

https://www.sky.com/servicechecker

[Bonno1221]

Ive been on phone to sky for 50 minutes and they are now sending me a new router but think this is so wrong that I pay for the speed checker and nothing is done unless I phone up and complain which takes for ever . 

[JimM1]

@Bonno1221 It's a tool to use for both you and sky, sustained low level is an issue but that can be anything and you have not given a hint that anyone can use to help or make an informed guess to guide you! Trying a new sky Hub is one way to go and hopefully they did run a test to see if they spotted anything with there version off more advanced testing!