2

Discussion topic: WiFi speed vey low

Reply
This message was authored by Ken44 This message was authored by: Ken44

WiFi speed vey low

WiFi latency at 132ms, upload at 0.45 Mbps and download at 0.46 Mbps. And yet the sky test says everything is functioning correctly.  e.g. upload >70.

What actions should I take?


Best Answers
This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: WiFi speed vey low

Posted by a Sky employee

Hi @Ken44 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

View this Answer within the discussion

Reply

All Replies

This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: WiFi speed vey low

Posted by a Sky employee

Hi @Ken44 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: WiFi speed vey low

Posted by a Sky employee

Hi @Ken44 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion