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Discussion topic: WiFi speed low

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Avatar for Louisewright11
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This message was authored by: Louisewright11

Message posted on ‎27 Nov 2025 08:47 AM

WiFi speed low

Having issues with my WiFi speed since last night. Have restarted my router multiple times but still getting less than 50 and 30 on tests
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎27 Nov 2025 09:21 AM

Re: WiFi speed low

Posted by a Superuser, not a Sky employee. Find out more

Hi @Louisewright11 

What package & router do you have with Sky? What types of speeds do you usually get over WiFi?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Louisewright11

Message posted on ‎19 Dec 2025 08:18 PM

Re: WiFi speed low

I have fibre at 150mbps but only getting on average 10 now. The router is the newest model
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This message was authored by: JimM1

Message posted on ‎19 Dec 2025 09:24 PM

Re: WiFi speed low

@Louisewright11 Have a look at your service checker history that sky see's daily to your hub, broadband and the > to expand!

 

https://www.sky.com/servicechecker

 

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