WiFi speed guarantee

[Barbara841]

My WiFi download speed is  

25.8Mb/s

The guaranteed speed should be 

31.1 Mb/s

please can you help improve this. 

[Barbara841]

Please can you help improve my WiFi speed

[JimM1]

@Barbara841 Are you checking the speed on a wireless wi-fi connected device to the sky hub? if so then the speed will probably be correct and good!