0

Discussion topic: WiFi slow and cutting out

Reply
Avatar for Jenny162
Level 0 icon
What's this?
This message was authored by: Jenny162

Message posted on ‎12 Jul 2026 10:34 PM

WiFi slow and cutting out

I have had the new sky hub set up for about 1 month. I have tested it here, and it saying my broadband and WiFi look good. However it is often very slow and my devises loose connection every few minutes. I thought it was an issue with my phone at first, however I have had two others connect to my WiFi and they've experienced the same issues. 

 

Report post
Post 1 of 2
132 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎12 Jul 2026 10:59 PM

Re: WiFi slow and cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Jenny162 

When this next happens have a look to see what lights are lit (or not) on the hub ?

Is your wifi signal strong on your phones in all rooms in your home ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
118 Views
0 Likes
Reply
Reply