Broadband Application and Tracking

[Mario30]

I applied for sky broadband superfast using my email and bank account. I didn't create any account then my bank was deducted 5£. I received an email for confirmation but there was no date and no information was givem when will my hub arrive. No update at all. Should I wait for weeks to get connected? 

[caesarome]

@Mario30 

You need to create an ID so you can login here to check the status of your order:

https://www.sky.com/ordertracking

You can create an ID here:

https://www.sky.com/help/articles/sky-id-start-new-t1

Make sure you use the same email address you used when placing the order.