0

Discussion topic: WiFi signal very low in parts of my house

Reply
This message was authored by Rikki84 This message was authored by: Rikki84

WiFi signal very low in parts of my house

I upgraded to Sky's gigabit internet a few weeks ago but with the new router I am only receiving around 28-30Mb/s download speeds on my fire stick in my living room. Do I need a booster or is there anything I can do to boost the signal myself?

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi signal very low in parts of my house

Posted by a Superuser, not a Sky employee. Find out more

@Rikki84 If you can move your hub so it is out in the open on a surface above obstructions like radiators that can help. You may need to buy a longer cable from the ONT to the hub but these are standard Ethernet cables so easy to buy Cat5e supports gigabit speeds and up to 100m


In practice a 28Mb/s speed is more than adequate for streaming video in UHD from a Firestick assuming you are measuring the speed on the Firestick itself. Netflix recommend a minimum of 15Mb/s for UHD personally I go for 25Mb/s because stability is as important as bandwidth to prevent buffering. You can probably improve the signal  strength a bit by using a short HDMI extension cable so the Firestick is not behind the TV which blocks a lot of the signal as it contains metal. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion