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Discussion topic: WiFi signal keeps dropping
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This message was authored by: Louises82
Message posted on 18 Jan 2025 04:12 PM
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WiFi signal keeps dropping
Smart plugs and ring doorbell keeps going off due to weak signal. We had someone come the other week from BT and ask if our Internet was running okay as there had been problems in the area. Everything was fine before then. Since the man came the signal keeps dropping and things are disconnecting from the WiFi, like someone else is using it as well as us.
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This message was authored by: Mr+Flibbles+86
Message posted on 20 Jan 2025 08:49 AM
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Re: WiFi signal keeps dropping
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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