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Discussion topic: WiFi set up

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Avatar for LauraJB2
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This message was authored by: LauraJB2

Message posted on ‎22 Aug 2025 12:43 PM

WiFi set up

Hi, first day of WiFi. It has connected fine, but my ONT is in a cupboard. Meaning I have to put the router in the cupboard. The WiFi is great in the cupboard but no where around the house. How can I move the router? Or what can I do? I had my Virgin router in the lounge but they came out to sort it. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎22 Aug 2025 12:51 PM

Re: WiFi set up

Posted by a Superuser, not a Sky employee. Find out more

@LauraJB2 you can buy a longer ethernet cable and use that to connect the hub to the ONT in a better position. Why house builders think putting the internet connection is a cupboard is a good idea is unknown.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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