0

Discussion topic: WiFi problems

Reply
This message was authored by: PhoebeGeary

WiFi problems

We have a 3 story house and the WiFi doesn't extend upstairs. The WiFi fitter said the box had to be in the downstairs front room. We need boosters and a technician to come and look. 

The WiFi keeps disconnecting and is always on 1 bar. 

Reply

All Replies

This message was authored by: caesarome

Re: WiFi problems

Posted by a Superuser, not a Sky employee. Find out more

@PhoebeGeary 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply