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Discussion topic: WiFi password

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This message was authored by LacyL This message was authored by: LacyL

WiFi password

I want to change my WiFi password and have followed the instructions but when it asks for excisting username and password I have tried various ones and it keeps saying the password is encrypted? 

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LacyL
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This message was authored by LacyL This message was authored by: LacyL

Re: WiFi password

BE5687C1-BF97-4EED-82AA-90F8F949D801.png

 this is what It keeps saying when I try to log in to change my WiFi password?

This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi password

Posted by a Superuser, not a Sky employee. Find out more

@LacyLYou are better changing your Wi-Fi password on an hardwire connection. To change your Wi-Fi password follow the intructions below.

https://www.sky.com/help/home/broadband/connecting-to-my-broadband/my-wi-fi-password/articles/find-a... 

 

Which router do you have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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