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Discussion topic: Is my router goosed?

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This message was authored by braw+bricht This message was authored by: braw+bricht

Is my router goosed?

Woke up Thursday morning to no broadband. I have fttp 500mb. I went through diagnostic which ended in booking an engineer visit. That is still pending with no date yet. 
my ONT has 3 green lights. My router (sr203) has 2 green - power and wifi. Nothing else. I have rebooted, reset, swapped cables, etc to no avail.   No other lights come on at all. 
Do more experienced users think my router has given up?  This is first drop out i have had since install a year ago. I have just left for a weeks holiday so i hope i will be able to rearrange engineer when i see a date on my order.   Having broadband is essential as we both work from home. 

Thanks in advance for any ideas or insight. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Is my router goosed?

Posted by a Superuser, not a Sky employee. Find out more

@braw+bricht it is possible assuming the cable to the ONT is OK. Give Sky a call and they are likely to send you a replacement hub and ask you to send the old one back.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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