07 Oct 2022 09:29 PM
Woke up Thursday morning to no broadband. I have fttp 500mb. I went through diagnostic which ended in booking an engineer visit. That is still pending with no date yet.
my ONT has 3 green lights. My router (sr203) has 2 green - power and wifi. Nothing else. I have rebooted, reset, swapped cables, etc to no avail. No other lights come on at all.
Do more experienced users think my router has given up? This is first drop out i have had since install a year ago. I have just left for a weeks holiday so i hope i will be able to rearrange engineer when i see a date on my order. Having broadband is essential as we both work from home.
Thanks in advance for any ideas or insight.
08 Oct 2022 07:58 AM
Posted by a Superuser, not a Sky employee. Find out more@braw+bricht it is possible assuming the cable to the ONT is OK. Give Sky a call and they are likely to send you a replacement hub and ask you to send the old one back.
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