Discussion topic: WiFi password not working for printer setup
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Message posted on 09 Dec 2024 06:43 PM
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WiFi password not working for printer setup
I recently changed my Sky broadband hub and reset my phone and Amazon echo correctly using the new password. However l cannot connect to my HP envoy printer and get a message that the password is incorrect when it clearly isn't. I have tried turning off the hub and printer to no avail. I have also deleted the HP printer app and reinstalled it. Can anyone help please? Thanks
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Message posted on 09 Dec 2024 07:31 PM
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Re: WiFi password not working for printer setup
With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.
You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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