WiFi password not working for printer setup

[Jeff48]

I recently changed my Sky broadband hub and reset my phone and Amazon echo correctly using the new password. However l cannot connect to my HP envoy printer and get a message that the password is incorrect when it clearly isn't. I have tried turning off the hub and printer to no avail. I have also deleted the HP printer app and reinstalled it. Can anyone help please? Thanks 

[TimmyBGood]

@Jeff48 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.