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Discussion topic: WiFi on, no internet

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This message was authored by: Edmund43

Message posted on ‎02 May 2025 07:14 AM

WiFi on, no internet

WiFi on, no local issues identified.  No internet

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎02 May 2025 07:25 AM

Re: WiFi on, no internet

Posted by a Superuser, not a Sky employee. Find out more

@Edmund43 if the hub's lights indicate it has lost connection to the line as sounds likely (https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/lights-on-my-sky-hub/article...) and the service checker does not report a lnown outage affecting your line call Sky to report the issue so they can get it checked out.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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