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Discussion topic: WiFi on mobile

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This message was authored by: spacottage

WiFi on mobile

We recently got rid of our landline and sky sent a new hub. Ever since I changed to the new sky code and password WiFi keeps telling me the network is encrypted and is blocking elements. Don't know what that means. I tried ringing sky yesterday and lady kept asking for mobile password  Don't know what she means by that either. Is it the WiFi code. Help 

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This message was authored by: jamesn123

Re: WiFi on mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @spacottage 

By any chance is this message appearing on an Apple device?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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