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Discussion topic: WiFi not working
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This message was authored by: Harvey9568
Message posted on 30 Sep 2026 05:25 PM
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WiFi not working
Our WiFi has went off with nothing showing on the router. All bills have been paid etc. it just went off suddenly and I have ran tests to no joy.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Sep 2026 05:32 PM
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Re: WiFi not working
Hi @Harvey9568
When you say nothing showing on the router.. do you mean literally no lights or what? If so it sounds like the router or psu has failed.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Sep 2026 05:32 PM
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Re: WiFi not working
When you say nothing is showing on the router what are the lights doing, are they lit, out or blinking ?
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If you need help please provide as much information as you can
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