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Discussion topic: Network

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Avatar for Kadian14
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This message was authored by: Kadian14

Message posted on ‎30 Sep 2026 05:22 PM

Network

Hi Sky,

Good afternoon, hope you're doing well.

 

we are currently facing the wifi issue, sometimes it gets disconnected automatically or tripped many times.

 

and couple of times there were wifi bars showing but not working properly.

 

could you please help us out.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎30 Sep 2026 05:33 PM

Re: Network

Posted by a Superuser, not a Sky employee. Find out more

@Kadian14 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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