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Discussion topic: WiFi not working

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This message was authored by: Gabby1231

WiFi not working

Hi my WiFi keeps going off for days at a time when the heatwave is here - I have turned it on/off it is not in direct sun/heat and the engineer came last week but it was currently working at this time so couldn't see the problem 

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This message was authored by: Me134

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@Gabby1231 wrote:

Hi my WiFi keeps going off for days at a time when the heatwave is here - I have turned it on/off it is not in direct sun/heat and the engineer came last week but it was currently working at this time so couldn't see the problem 


Are you getting any lights on the hub that confirm the wifi is off rather than just a weak wifi signal?

 

https://www.sky.com/help/articles/hub-lights-explained-start

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub

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