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Discussion topic: WiFi not working

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This message was authored by: Trevoooor

WiFi not working

I had new broadband installed today and it has been working, however it isn't at the moment. There are only two green lights showing on the router on the wall. The data light is off.
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This message was authored by: Chrisee

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@Trevoooor  run the online srrvice checker in the My Sky app over a mobile connection.Don't be too surprised if it doesnt oick up the dropped connection as it takes up to an hour to do that but once it does it can tell you if Sky are aware of an issue affecting your line or walk you through some simple checks before booking an dnginerr to check your line.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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