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Discussion topic: WiFi not working

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This message was authored by: Daisy03

WiFi not working

My broadband has not been working for a while it comes of an on the only thing that works on the WiFi is 1 tv in the house I have to use my mobile data all the time I pay 50 pound a month I am thinking of changing broadband as it is very inconvenient it is currently not working at all 

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This message was authored by: caesarome

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@Daisy03 

Do you have a poor signal in certain rooms as this is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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