0

Discussion topic: WiFi not working

Reply
This message was authored by EleW8 This message was authored by: EleW8

WiFi not working

Last three days my internet has not worked. I've used my sky app WiFi test and everything green. But the hub itself show yellow leds and internet flashing yellow , and it keeps disconnecting every few minutes

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@EleW8 wrote:

Last three days my internet has not worked. I've used my sky app WiFi test and everything green. But the hub itself show yellow leds and internet flashing yellow , and it keeps disconnecting every few minutes


@EleW8 have you tried rebooting you hub by turning it off at the plug for 30 deconds then turn it back on again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by BramJohnston This message was authored by: BramJohnston

Re: WiFi not working

I'm having similar issues and find if you reset it by unplugging for 10+ seconds it might come back. It's no guarantee and a temp fix at most but better than nothing while you wait for a pro

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion