WiFi not working

[Olabakarw]

There are two red lights and two green lights in my router and there is no WiFi connection, I need help

[A_A]

I am experiencing the same issue. Wonder if it's a nationwide issue? 

[EmJ92]

Mines doing the very same thing is there a fix to this thing? 

[Kez41]

Mine is the same. I've been experiencing this regularly for the last few weeks, but it hasn't lasted as long as this before. Very frustrating. 

[Tammy786]

Same thing has happened to me, ive switched it off from the mains and reset the hub too but no luck.

[Olabakarw]

So did it normally just start working again by itself in the past or did you have to do anything? This is my first time experiencing this

[H5shim]

Also having the same issue except I don't have my internet light on all the other lights are fine 

[A_A]

Mine is the same. The internet light has been off for about 30 minutes. This is not good 

[H5shim]

I know, it's been dropping in and out all week and I never have any issues it's been as good as gold up till Monday 

[BE121]

Same thing happening here, getting a message saying connection has dropped, no light on the Internet but on my router, both power and Wi-Fi light green 

[ScottRD]

• Think mine is the same. On my otn box all the lights are green.  however on my hub green lights on power and WiFi but amber light on voice and for the Internet no light 

[BE121]

Currently using hot spot for some back ground noise to try get some sleep, hoping I don't have to make a call tomorrow morning and it sorts itself out 

Nice to know it's not just me it's happening too 

[Xs]

Internet went down at about 1230 am. Been down since. 

Can't even call a helpline and the sky mobile app is saying everything is working fine. 

[Jl999k]

Same here, gone through the reset steps and no luck. Would be good if there a simple 'talk to us' option rather than just discussion board.

[ScottRD]

Update mine seem to be working again now. Fingers crossed it stays that way.