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Discussion topic: WiFi not working

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Avatar for Sherie
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This message was authored by: Sherie

Message posted on ‎07 Jun 2025 05:18 PM

WiFi not working

I want someone to collect the WiFi box and end my subscription as I've only had this WiFi's couple off weeks and it's alright playing up, I am not happy how it's been and I'm not paying for this to happen often 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jun 2025 05:24 PM - last edited: ‎07 Jun 2025 05:25 PM

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@Sherie 

You will need to call Sky if you want to cancel in the cooling off period. No one will collect any Sky equipment. If you successfully cancel return packaging will be sent out to you for you to return it. 

How is it 'playing up'?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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