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Discussion topic: WiFi not working

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This message was authored by DavidT20 This message was authored by: DavidT20

WiFi not working

I've had an issue multiple times over the past week where for up to 8-10hrs at a time the WiFi won't work and the broadband internet just cuts out and 2 lights on my hub go red and I've tried everything turning it on/off, unplugging and reconnecting etc but nothing works I've also run the broadband tests which have come back fine and say there's no service problems but the WiFi still isn't working so I don't understand why this keeps happening? I'd be grateful for any help as I need the WiFi to be working 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@DavidT20 

 

Could you post your router statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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