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10 Apr 2024 05:48 AM
Nope just individual issue that I can elevate to network team
10 Apr 2024 05:52 AM
Ah OK... sky say there's a problem with my hub now but are unable to test my broadband connection at the moment 😫
10 Apr 2024 05:54 AM
Not working in Accrington either.. done all the reboots, been on my sky to say an engineer needs to come out but looking at the comments it's seems a north west issue
10 Apr 2024 05:57 AM
Same here in Chorley..I know others have the same issue. Must definitely be a north west thing. The app and test stuff we are able to do is a joke. States it's working and isn't. I have to start work in an hour and rely on the internet >.<
10 Apr 2024 05:58 AM
I'm in Bury as well and nothing since 4:30ish
10 Apr 2024 06:05 AM
I'm in Bury too. Would be nice if Sky could at least acknowledge there is a problem...
10 Apr 2024 06:05 AM
Checked router and tried online fixes nothing worked.
10 Apr 2024 06:10 AM
Same for me too I'm in Atherton
thought it was the connections and had to literally move furniture to get to the sockets
10 Apr 2024 06:11 AM
Woke up to my WiFi working and also my fibre connection seems fine but there's no internet access. Light on the router is dead now but was orange before I rebooted it.
difficult to test as I can only access the internet using my mobile data so tests are difficult on the router. I expect there's a local outage but reports say that work is going on in the south of the Uk and Midlands. Nowhere around here!
anyone else?
10 Apr 2024 06:13 AM
Same in Atherton - no wifi.
10 Apr 2024 06:16 AM
Same here in Euxton. I posted a separate post as I didn't see this thread at first. I managed to test by coming on and off my WiFi router and Sky acknowledged there's a problem but haven't said what it is. Clearly affecting large area.
10 Apr 2024 06:22 AM
The only thing I see on the app is that tests are currently not working.Earliet they were and it wanted me to try and start unplugging everything. I didn't as I had read the thread and saw everyone else in the north west has the same issue.
10 Apr 2024 06:22 AM
10 Apr 2024 06:24 AM
Same here in Leyland. Rebooted router and still down. Can't even run broadband diagnostic checks on the app because it says "service checks not working".
10 Apr 2024 06:27 AM
Fiber not working from bury area, orange light on the Internet indicator and green on the other 2
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