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Discussion topic: WiFi not working since mini sky q box and booster fitted

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CClaire1
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This message was authored by CClaire1 This message was authored by: CClaire1

WiFi not working since mini sky q box and booster fitted

‎13 Sep 2024 07:55 PM

2 days ago had mini sky q box fitted in another room. Booster also fitted by sky. Last night  wifi went down and still down this morning. Came back on intermittently. 
is the installation of the sky box/booster coincidental? If I check equipment in sky app it says all working. Is the booster diluting the signal? 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi not working since mini sky q box and booster fitted

‎17 Sep 2024 10:45 AM

Posted by a Superuser, not a Sky employee. Find out more

@CClaire1 

Try rebooting all your Q boxes & changing the operating mode to 'Active' rather than 'Eco'

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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