WiFi not working properly although signal strength good, but neither my or kids apps cannot be open

[Jazzu]

WiFi not working properly although signal strength good, but neither my or kids apps cannot be open, nor messages sent, or delayed by more than 5 mins, or keeps sending....

[Tom-W19]

Hi @Jazzu 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147