WiFi not working but connected

[Rutendo1]

Hi 

My wifi seems to not be working on all devices here even though it is connected. I have checked WiFi and it's saying everything is fine but it's not working.  I had to turn off wifi on my phone to be able to do the check and send this message.

Your prompt assistance to the matter will be greatly appreciated.

thanks 

[Greenfingers001]

Hi there @Rutendo1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Rutendo1]

Hi,

Thanks for your response.There won't be need, the issue was rectified, wifi was down for a few minutes.

thanks