@Ros24 check the lights on your Sky hub see https://www.sky.com/help/articles/hub-lights-explained-start
If the hub is connected to the exchange have the devices affected connected to this hub before? If they hacexwhst has changed? Do other devices connect?
If the hub is nit connected run the online service checker which takes up to an hour to pick up a dropped connection but once it does is the easiest way to get help as it can book an engineercshould one be required.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
