Sky Fibre 900mb

[Dave+W+Hall]

I've just left Virgin and I will be choosing a service provider by the end of the month. I'd like to go with Sky fibre 900mb. My concern is do Sky/Openreach come in from a telegraph pole or can they use the old  external Virgin fibre? If it's from a telegraph pole  I may have a problem as the existing phone line to be replaced with a fibre line runs right through overgrown branches from a large tree. If it is a problem, who is responsible for pruning the tree, (it is on a council house property). Thanks. 

[MarkGoldsmith]

They can't use the Virgin connection as that would be tied to Virgin's own network, they would need to setup a fibre connection onto the openreach network.

[TimmyBGood]

@Dave+W+Hall 

If it's in the UK, putting the address into the BT Wholesale Availability Checker may indicate which broadband provisioning type is applicable (but cannot do so if the CityFibre network is available)

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Dave+W+Hall]

Thanks, it's a pole delivery. Looks like the trees maybe a problem. Maybe I'll have stick with  over priced Virgin 😞

[Me134]

@Dave+W+Hall "who is responsible for pruning the tree, (it is on a council house property)."

if you mean it's on someone elses property then I would assume the current tenant is responsible but not required to do it. I highly doubt OR would consider putting a cable up either.

Edit: hopefully, since you've set a cancellation in place VM come back with an acceptable offer.