19 Dec 2024 12:30 PM
Hi my WiFi keeps disconnecting every time the tv is turnt off
to re connect you have to type in the password everytime which sometimes doesn't work it could have to be done 3-4 times for it to reconnect also other devices eg iPad phones keep losing internet connection this has been happening for over a week now
20 Dec 2024 09:42 AM
Posted by a Sky employeeHi there @Michc87 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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