Discussion topic: WiFi keeps going down

This message was authored by SN19 This message was authored by: SN19

WiFi keeps going down

WiFi keeps going down for a couple of minutes at a time. This happens during the day, sometimes 3-4 times, sometimes just once. This last week, I've been late for customer meetings as there's no broadband to allow me to connect to the meeting link. It happens at night too, but not as noticeable.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: WiFi keeps going down

Posted by a Sky employee

Hi there @SN19 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


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