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Discussion topic: WiFi keeps dropping

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This message was authored by: Dixxon92

WiFi keeps dropping

Hello, we've had issues in the past with the wifi failing and have never found a permanent solution. Recently it has been dropping out more frequently, 2 or 3 times briefly in the past week. I have been able to fix it by unplugging and replugging our bt entry point white box thingy. Past issues we've always put it down to bad weather, but theirs none of that just now and we would like a permanent solution.

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This message was authored by: Danz994

Re: WiFi keeps dropping

Posted by a Sky employee

Hi there @Dixxon92 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

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