Discussion topic: Router
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Message posted on 28 Jul 2026 05:24 PM
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Router
Hi
just had a sky engineer call, the connection to internet keeps dropping, he said we might have a problem with the router and he'll order a new one, it's magically connected now but speeds are way down any ideas?
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All Replies
Message posted on 29 Jul 2026 09:53 AM
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Re: Router
Hi there @Chris1968 Thanks for your first post on the Community forum.
I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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