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Discussion topic: WiFi keeps dropping

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This message was authored by: KeithC15

WiFi keeps dropping

WiFi was fine up until 6pm now it won't connect at all. Ran the rest in the sky app and it states everything is fine. It isn't we have no WiFi!! 2 green and 2 orange lights on the hub. Plugged directly into a phone socket. Have reset the hub twice bit still no joy.
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This message was authored by: Greenfingers001

Re: WiFi keeps dropping

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: PeterBrockett

Re: WiFi keeps dropping

WiFi was fine up until around 14-00 now it won't connect at all. Ran the rest in the sky app and it states everything is fine. It isn't we have no WiFi!! 2 green and 2 orange lights on the hub. Plugged directly into a phone socket. Have reset the hub twice bit still no joy.

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