WiFi keeps dropping

[Bhouse2024]

I have joined sky broadband a couple of weeks ago, the broadband keeps dropping up to 5 times a day, losing connection to the hub. Even if the device is less than 2 meters from the hub. It happens for my laptop, TV and smart phones. I would like this issue resolved as I work from home and rely on the broadband working properly.

[Addie15]

Hi there, @Bhouse2024. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need, please let us know so we can re-escalate this for you. Thanks.