WiFi keeps dropping

[Pablo007]

My WiFi has been dropping most of the week, especially in the middle of a meeting with the my boss - not good

I have been through the Connectivity advice given, unplugging cables, switching router off etc.  However a reboot only lasts a shirt time.  

There are no issues with connectivity to the house, perhaps I need a new Sky hub, have had this one for over 6 years.  How do I go about getting a new one, last time I phoned them they call handler was giving me a sales pitch/TV packages etc

[Addie15]

Hi there, @Pablo007. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

We are still looking to help you @Pablo007 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks