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Discussion topic: WiFi keeps dropping

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This message was authored by: bry10

WiFi keeps dropping

I had an engineer out a few days ago to fix issue with speeds being slow. Since they have completed the fixes my wifi continually keeps dropping throughout the day. Sometimes it's like 10 times an hour. Driving me crazy especially as I work from home 

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This message was authored by: jamesn123

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

Hi @bry10 

When this issue occurs, do any lights on your hub change?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: bry10

Re: WiFi keeps dropping

Yes, middle internet light flashes orange until such time it reconnects and goes green. 

This message was authored by: JimM1

Re: WiFi keeps dropping

@bry10 Since you had a repair and you may / may not be having the same problem, but as sky would have a note on the system, you would be well advised to call again, and explain that what was done has not fixed the possible issue that you have!

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